TRIBAL VOICES

Tribal Voices is a grassroots and cooperative effort to enhance responsible gambling programs throughout the state of Oklahoma. This working group is made of tribal representatives and is organized and led by the Oklahoma Association on Problem Gambling & Gaming (OAPGG) and Oklahoma Indian Gaming Association (OIGA).

The goal of Tribal Voices is to develop statewide efforts to cultivate a culture of responsible gambling programs and to help those that develop a gambling problem.

To date this group has developed and revised the following responsible gambling programs:

RESPONSIBLE GAMBLING POLICY

  • Developed a responsible gambling policy with sections including definitions of responsible gambling and problem gambling, self-exclusion, role of casino employees, employee training, dealing with minors and other vulnerable groups, employee problem gambling, and responsible gambling in marketing.

INTERVENTION APPROACH

  • Developed a three-aspect approach to helping problem gamblers in the casino setting:

    • Recognition

    • Connection

    • Call to action

TRAINING FILMS

  • Developed and filmed a new edition of “New Employee Orientation Training Film on Responsible Gambling.” (Released and distributed in 2019.)

  • Wrote scripts for and helped edit and create an “Annual Refresher Course on Responsible Gambling.” This is an animated version of a training film with avatar characters to show how casino employees seek to help customers with various problem gambling issues.

  • Created a new training course, “Responsible Gambling and Problem Gambling Awareness,” built on past training films. (Released and distributed in 2022.)

PUBLIC AWARENESS

  • Developed a new branding image and the slogan Smart Play OK which will be featured on all brochures, posters, billboards, promotions, and advertising.